Voice analysis and virtual polygraph for businesses in Brazil

Applications by industry in Brazil

Voice analysis and virtual polygraph adapted to the industries that most require trust verification and truth detection in Brazil.

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  Insurance

  Virtual polygraph for insurance fraud detection, antifraud tools for insurers. Claims evaluation, claims audit. Aligned with Brazilian insurance sector best practices regulated by SUSEP.

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  Banks and financial institutions

  Voice analysis and virtual polygraph in onboarding, credit applications and customer service. Strengthening fraud prevention in entities supervised by Banco Central do Brasil.

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  Telecommunications and call centers

  Brazil has a large call center and customer service market. Virtual polygraph for real-time quality monitoring, stress detection and improved customer experience in São Paulo, Rio and Belo Horizonte.

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  Call Center

  Voice analysis for truthfulness of duties, commitment to the company and sales effectiveness. Virtual polygraph for contact centers in Brazil.

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  Human Resources

  Virtual polygraph for integrity evaluation during selection processes. Labor trust tests and compliance programs for teams in Brazil's main cities.

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  Security and surveillance

  Virtual polygraph for statement analysis, risk assessments and support in investigations. Ideal for private security companies requiring reliability verification.

FAQ on voice analysis and virtual polygraph in Brazil

Do voice analysis and virtual polygraph comply with LGPD in Brazil?

Yes. TruVoice is designed to comply with LGPD and ANPD regulations. Voice analysis and virtual polygraph require prior, informed and express consent from the data subject, are carried out for determined purposes and respect rights of access, correction, erasure and portability. We work with Brazilian companies that require data protection compliance.

Which cities in Brazil do you cover?

We offer solutions for businesses throughout the country: São Paulo, Rio de Janeiro, Belo Horizonte, Curitiba, Porto Alegre, Brasília and other cities. Implementation is remote and adaptable to your organization's operations.

How does the virtual polygraph help insurers in Brazil?

Insurers use TruVoice to evaluate the truthfulness of statements in claims, detect fraud patterns and optimize risk management. Voice analysis and virtual polygraph identify stress and inconsistencies that complement traditional assessment.

Is the virtual polygraph useful for call centers in Brazil?

TruVoice's virtual polygraph enables real-time quality monitoring, stress or frustration detection in agents and customers, and improved NPS and satisfaction metrics. Ideal for contact centers in São Paulo, Rio de Janeiro and Belo Horizonte.

How long does implementation take?

Typical implementation is 2 to 4 weeks, depending on the size of the organization and integration with existing systems. We provide technical support throughout the process and training for your team.