Voice analysis and virtual polygraph for businesses in Chile

Voice verification for insurance, banking, call centers and HR. Santiago, Valparaiso, Concepcion. Law 19.628 compliance.

Voice analysis and virtual polygraph for insurance fraud detection, credit verification and contact center quality. Solutions adapted to the Chilean market.

Coverage in Chile

We serve businesses in the main cities of the country.

What our clients say in Chile

Chilean companies that trust TruVoice for voice analysis, virtual polygraph and labor trust.

5.0
5 reviews

"CMF requires clear controls on claims. With TruVoice we prioritize which claims to investigate better and comply with Law 19,628 without issues. Personal data processing is up to date."

Pablo S. Claims Manager, Insurance Santiago 2 weeks ago

"Voice verification in credit and onboarding; an extra layer that supervision values. Implementation in a few weeks and support that knows Chilean regulations."

Carolina R. Fraud Prevention Manager, Bank Santiago 1 month ago

"Our center in Valparaiso serves several clients. Real-time voice analysis helped us improve quality and NPS; we detect stress before it becomes a complaint."

Felipe M. Operations Supervisor, Call Center Valparaiso 1 week ago

"We incorporated labor trust tests in selection for the southern region. Objective results aligned with Law 19,628; the TruVoice team supported us with data processing."

Andrea T. HR Director Concepcion 1 month ago

"We needed a solution that respected Law 19,628 on Personal Data Protection. TruVoice complies and integration was straightforward. We recommend it to companies throughout Chile."

Rodrigo L. Compliance Officer Santiago 1 month ago

Why do Chilean companies choose TruVoice?

  • Adapted to Chilean regulation

    Compliance with Law 19,628 on Protection of Private Life and Chilean personal data regulations. Voice processing with prior, informed and express consent from the data subject.

  • Local market experience

    Knowledge of the Chilean business ecosystem: insurers and financial entities supervised by CMF, growing services and contact center sector.

  • Objective and traceable assessment

    Automated voice analysis and virtual polygraph that reduces human bias and generates consistent, auditable results. Ideal for selection processes, claims and compliance in Chilean companies.

  • Agile implementation

    Deployment in 2 to 4 weeks with technical support. Integration with talent management systems and CRM used by companies in Chile, including organizations in Santiago, Valparaiso and Concepcion.

Ready to strengthen trust in your organization?

Request a demo and learn how voice analysis and virtual polygraph can transform your verification, staffing and risk management processes.

Regulatory compliance in Chile

TruVoice processes voice data for voice analysis and virtual polygraph in accordance with Law 19.628 and its regulations. We guarantee prior consent from the data subject, determined purposes, data minimization and rights of access, rectification and deletion. We comply with Chilean data protection regulations.

TruVoice Blog

Articles on voice analysis, voice verification, labor trust and regulatory compliance.

FAQ on voice analysis and virtual polygraph in Chile

Do voice analysis and virtual polygraph comply with Law 19.628 in Chile?
Yes. TruVoice is designed to comply with Law 19.628 and its regulations. Voice analysis and virtual polygraph require prior, informed and express consent from the data subject, are carried out for determined purposes and respect rights of access, rectification and deletion. We work with Chilean companies that require data protection compliance.
Which cities in Chile do you cover?
We offer solutions for businesses throughout the country: Santiago, Valparaiso, Concepcion, La Serena, Antofagasta, Temuco and other cities. Implementation is remote and adaptable to your organization's operations.
How does the virtual polygraph help insurers in Chile?
Insurers use TruVoice to evaluate the truthfulness of statements in claims, detect fraud patterns and optimize risk management. Voice analysis and virtual polygraph identify stress and inconsistencies that complement traditional assessment.
Is the virtual polygraph useful for call centers in Chile?
TruVoice's virtual polygraph enables real-time quality monitoring, stress or frustration detection in agents and customers, and improved NPS and satisfaction metrics. Ideal for contact centers in Santiago, Valparaiso and Concepcion.
How long does implementation take?
Typical implementation is 2 to 4 weeks, depending on the size of the organization and integration with existing systems. We provide technical support throughout the process and training for your team.

Ready to strengthen trust in your organization?

Request a demo and learn how voice analysis and virtual polygraph can transform your verification, staffing and risk management processes.

Ready to strengthen trust in your organization?

Request a demo and learn how voice analysis and virtual polygraph can transform your verification, staffing and risk management processes.

Contact information

Address: 8325 NE 2nd Ave, STE 349, Miami FL 33138

Phone / WhatsApp: +57 (312) 359 5816

Email: info@truvoicetest.com

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