Voice analysis and virtual polygraph for businesses in Spain

Applications by industry in Spain

Voice analysis and virtual polygraph adapted to the industries that most require trust verification and truth detection in Spain.

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  Insurance

  Virtual polygraph for insurance fraud detection, antifraud tools for insurers. Claims evaluation, claims audit. Aligned with Spanish insurance sector best practices.

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  Banks and financial institutions

  Voice analysis and virtual polygraph in onboarding, credit applications and customer service. Strengthening fraud prevention in entities supervised by the Bank of Spain.

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  Telecommunications and call centers

  Virtual polygraph for real-time quality monitoring, stress detection and improved customer experience. Ideal for companies in Madrid, Barcelona and Valencia.

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  Call Center

  Voice analysis for truthfulness of duties, commitment to the company and sales effectiveness. Virtual polygraph for contact centers in Spain.

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  Human Resources

  Virtual polygraph for integrity evaluation during selection processes. Labor trust tests and compliance programs for teams in Spain's main cities.

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  Security and surveillance

  Virtual polygraph for statement analysis, risk assessments and support in investigations. Ideal for private security companies requiring reliability verification.

FAQ on voice analysis and virtual polygraph in Spain

Do voice analysis and virtual polygraph comply with GDPR in Spain?

Yes. TruVoice is designed to comply with GDPR and the Spanish Data Protection Act. Voice analysis and virtual polygraph require prior, informed and express consent from the data subject, are carried out for determined purposes and respect all data subject rights. We work with Spanish companies that require AEPD compliance.

Which cities in Spain do you cover?

We offer solutions for businesses throughout the country: Madrid, Barcelona, Valencia, Seville, Zaragoza, Málaga and other cities. Implementation is remote and adaptable to your organization's operations.

How does the virtual polygraph help insurers in Spain?

Insurers use TruVoice to evaluate the truthfulness of statements in claims, detect fraud patterns and optimize risk management. Voice analysis and virtual polygraph identify stress and inconsistencies that complement traditional assessment.

Is the virtual polygraph useful for call centers in Spain?

TruVoice's virtual polygraph enables real-time quality monitoring, stress or frustration detection in agents and customers, and improved NPS and satisfaction metrics. Ideal for contact centers in Madrid, Barcelona and Valencia.

How long does implementation take?

Typical implementation is 2 to 4 weeks, depending on the size of the organization and integration with existing systems. We provide technical support throughout the process and training for your team.