Voice analytics software for trust and fraud detection
Most voice analytics tools only transcribe calls. TruVoice analyses the voice itself: patterns that change when a speaker stops being entirely truthful. For teams that need to know whether a statement holds up — not what was said — that is a different category of software.
The short answer
TruVoice is voice analytics software that evaluates the veracity of statements in hiring, fraud, claims and customer service. It works on audio you already have, needs no sensors or polygraph hardware, and delivers its report the same day.
What TruVoice does
Veracity, not transcription
Evaluates consistency and physiological voice patterns in declarations, interviews and calls. Not a sentiment score.
No hardware, no site visit
No polygraph sensors, no examiner travelling to your office, no installation. A microphone and an internet connection.
Same-day reports
Traditional polygraph testing takes 24 to 48 hours. TruVoice processes in real time, with a human analyst reviewing before delivery.
Built for volume
REST API and webhooks. The commercial polygraph model tops out around 100 evaluations per month; this scales into the thousands.
Privacy by design
Consent-first, data minimisation and per-country compliance: Ley 1581 (Colombia), LFPDPPP (Mexico), LGPD (Brazil).
LatAm-native pricing
Priced in USD but shown in local currency, and adapted to how companies in the region actually buy software.
Voice analytics software vs. traditional polygraph testing
They are not the same category of tool. Here is the difference that matters operationally.
| TruVoice | Polygraph testing | |
|---|---|---|
| How it works | Analyses patterns in voice audio | Measures heart rate, blood pressure, breathing |
| Hardware | None | Polygraph sensors and a trained examiner |
| Location | Fully remote, any country | Examiner must be present on site |
| Report | Same day | 24 to 48 hours |
| Cost per evaluation | From 5 USD | From 30 USD in Bogotá, 60+ USD in Buenos Aires |
| Scales to 1,000+/month | Yes, via API | No — hard commercial ceiling |
Pricing
From 5 USD per evaluation on pay-as-you-go. Starter is 329 USD/month (up to 150 evaluations), Growth is 879 USD/month (up to 600), and enterprise pricing is available above that. No minimum commitment.
Colombia
COP 21.500
per evaluation
México
$90 MXN
per evaluation
Brasil
R$ 27
per evaluation
Prices are indicative and subject to a final quote based on volume and integrations.
Who uses it
Banking and fintech
Credit applications, onboarding, collections, customer verification.
Insurance
Claims assessment, fraud investigation in recorded statements and interviews.
HR and talent
Pre-employment screening, integrity checks, reference checks.
Contact centres
Spot checks on agent statements, quality assurance on customer calls.
Frequently asked questions
What is voice analytics software?
Voice analytics software records and analyses speech. Most tools transcribe and run sentiment analysis. TruVoice does something different: it evaluates whether a statement is consistent, by analysing acoustic patterns in the voice that do not change under conscious control.
How is this different from a traditional polygraph?
A polygraph measures physiology with sensors while a person answers questions. TruVoice analyses voice patterns in audio, which means it can be applied to recordings you already have, works entirely remotely, needs no equipment, and scales to thousands of evaluations a month.
What does it cost?
From 5 USD per evaluation on pay-as-you-go, 329 USD/month for the Starter plan (up to 150 evaluations) and 879 USD/month for Growth (up to 600). Enterprise pricing is available above that. Free trial: up to five real recordings from your own organisation.
Is it legal to use in hiring?
Yes, with informed, explicit consent from the person being evaluated, and in line with the data protection rules of the relevant country. It cannot be run without consent, and a hiring decision cannot be based solely on the result.
Can we integrate it with our systems?
Yes. There is a REST API with webhooks to submit audio and receive results, plus dashboard and reporting. Typical implementation is two to four weeks depending on your systems.