Voice analysis and virtual polygraph for businesses in Peru

Applications by industry in Peru

Voice analysis and virtual polygraph adapted to the industries that most require trust verification and truth detection in Peru.

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  Insurance

  Virtual polygraph for insurance fraud detection, antifraud tools for insurers. Claims evaluation, claims audit. Aligned with Peruvian insurance sector best practices.

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  Banks and financial institutions

  Voice analysis and virtual polygraph in onboarding, credit applications and customer service. Strengthening fraud prevention in entities supervised by SBS.

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  Telecommunications and call centers

  Virtual polygraph for real-time quality monitoring, stress detection and improved customer experience. Ideal for companies in Lima, Arequipa and Trujillo.

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  Call Center

  Voice analysis for truthfulness of duties, commitment to the company and sales effectiveness. Virtual polygraph for contact centers in Peru.

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  Human Resources

  Virtual polygraph for integrity evaluation during selection processes. Labor trust tests and compliance programs for teams in Peru's main cities.

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  Security and surveillance

  Virtual polygraph for statement analysis, risk assessments and support in investigations. Ideal for private security companies requiring reliability verification.

FAQ on voice analysis and virtual polygraph in Peru

Do voice analysis and virtual polygraph comply with Law 29733 in Peru?

Yes. TruVoice is designed to comply with Law 29733 and its regulations. Voice analysis and virtual polygraph require prior, informed and express consent from the data subject, are carried out for determined purposes and respect rights of access, rectification and inclusion. We work with Peruvian companies that require data protection compliance.

Which cities in Peru do you cover?

We offer solutions for businesses throughout the country: Lima, Arequipa, Trujillo, Chiclayo, Cusco, Piura and other cities. Implementation is remote and adaptable to your organization's operations.

How does the virtual polygraph help insurers in Peru?

Insurers use TruVoice to evaluate the truthfulness of statements in claims, detect fraud patterns and optimize risk management. Voice analysis and virtual polygraph identify stress and inconsistencies that complement traditional assessment.

Is the virtual polygraph useful for call centers in Peru?

TruVoice's virtual polygraph enables real-time quality monitoring, stress or frustration detection in agents and customers, and improved NPS and satisfaction metrics. Ideal for contact centers in Lima, Arequipa and Trujillo.

How long does implementation take?

Typical implementation is 2 to 4 weeks, depending on the size of the organization and integration with existing systems. We provide technical support throughout the process and training for your team.